Shipping & FAQ

How long does shipping take?

We ship internationally, and most orders arrive within 15 to 35 business days depending on your location. You'll receive a tracking number by email as soon as your order ships.

Do you ship to my country?

We currently ship to the United States, the European Union, Argentina, Canada, the United Kingdom, Australia, Switzerland, Japan, South Korea, Singapore, New Zealand, the UAE, Hong Kong, Israel, Norway, and Malaysia. If your country isn't listed, reach out and we'll check if we can make it work.

Can I return or exchange an item?

Yes — please see our return policy for the exact window and eligibility.

How can I contact you?

Email us at soporte@lumidwell.store and we'll get back to you as soon as we can.